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Five Star Technology Solutions - HDHP PPO - 10.1.26

This comprehensive guide contains the medical and prescription drug benefits for Five Star Technology Solutions employees enrolled in the HDHP PPO plan effective October 1, 2026. The plan is a Qualified High Deductible Health Plan administered by 90 Degree Benefits, with separate In-Network (Tier 1, CIGNA network) and Out-of-Network (Tier 2) coverage and prescription drug benefits administered by DREXI. After the In-Network Deductible is met, most In-Network services are paid at 100%.

lan Identification & Status

Field Details
Company Name Five Star Technology Solutions
Plan Name HDHP PPO
Master Group Number 64800
Subgroup Numbers 64830 (Tier 1 / In-Network); 64831 (Tier 2 / Out-of-Network)
Effective Date October 1, 2026
Install Type Initial
Plan Structure 2 Tier (In-Network / Out-of-Network)
Qualified High Deductible Health Plan Yes
Grandfathered Status No
ERISA Plan Yes
Benefit Period Calendar Year (January 1 - December 31)
Fiscal Year (Plan Funding) 01/01 - 12/31
Dental / Vision Benefits Excepted (unbundled) - not part of this medical plan
Number of Employees 88
Document Status FINAL

Plan Administration & Vendors

Role/Function Provider/Contact
Third Party Administrator (TPA) 90 Degree Benefits
TPA Hours of Operation 8:00 AM - 5:00 PM CST
PPO Network CIGNA
Transplant Network CIGNA LifeSOURCE Transplant Network
Precertification / Notification CIGNA - 1-888-267-4445
Out-of-Network Pricing 130% of Medicare (professional); 150% of Medicare (facility, priced by Payer Compass)
Prescription Drug Administrator (PBM) DREXI
Vision Vendor Humana (separate from medical plan)
Telemedicine Vendor Teladoc (consults subject to Deductible/Coinsurance)
Reference-Based Pricing (RBP) No
Pace Program Yes
A&G / Patient Defender / CareConnect No
Benchmark State Utah

MEDICAL DEDUCTIBLES

Annual Calendar Year Deductibles

Coverage Level In-Network Providers Out-of-Network Providers
Per Person $5,500 $11,000
Per Family $11,000 $22,000

Deductible Structure

Feature Details
In-Network and Out-of-Network Deductibles SEPARATE - Do not cross-apply
Deductible Applies to Out-of-Pocket Maximum YES (In-Network and Out-of-Network)
3-Month Deductible Carryover NO
Prescription Drugs Subject to Deductible YES

COINSURANCE (PLAN PAYMENT PERCENTAGE)

Network Plan Pays After Deductible Applied To
In-Network Providers (Tier 1) 100% Unless otherwise stated
Out-of-Network Providers (Tier 2) 50% Unless otherwise stated

Note: Because the In-Network Deductible and In-Network Out-of-Pocket Maximum are the same amount, meeting the In-Network Deductible effectively means In-Network covered services are paid at 100% for the balance of the Calendar Year.


OUT-OF-POCKET MAXIMUMS

Annual Calendar Year Out-of-Pocket Maximums

Coverage Level In-Network Providers Out-of-Network Providers
Per Person $5,500 $11,000
Per Family $11,000 $22,000

Out-of-Pocket Maximum Structure

Feature Details
In-Network and Out-of-Network OOPM SEPARATE - Do not cross-apply
Integrated with Pharmacy YES - Prescription drug costs count toward the medical OOPM
Co-payments Apply to OOPM YES
3-Month Carryover NO
Benefit Maximums (visit/day limits) COMBINED across In-Network and Out-of-Network

PRESCRIPTION DRUG BENEFITS

Prescription Drug Structure

Feature Details
Administrator (PBM) DREXI
Prescription Drugs Covered Under Drug Plan
Subject to Deductible YES
Out-of-Pocket Maximum COMBINED with medical OOPM
New-to-Market Specialty Drugs 6-month waiting period

Retail Pharmacy - Up to 30 Day Supply

Drug Type Your Cost
Generic Drug Deductible, then 0%
Preferred Brand Name Drug Deductible, then 0%
Non-Preferred Brand Name Drug Deductible, then 0%
Specialty Drug Deductible, then 0%

Mail Order Pharmacy - Up to 90 Day Supply

Drug Type Your Cost
Generic Drug Deductible, then 0%
Preferred Brand Name Drug Deductible, then 0%
Non-Preferred Brand Name Drug Deductible, then 0%
Specialty Drug Deductible, then 0%

How Specific Items Are Covered

Item Covered Under
Diabetic Supplies Drug Plan
Insulin Drug Plan
Growth Hormones NOT COVERED
Take-Home Medications NOT COVERED
Contraceptive Patches, Oral Tablets, Vaginal Rings Drug Plan
Contraceptive Injections (e.g., Depo-Provera) Drug Plan
Contraceptives Administered in Office (IUDs, implants) Medical Plan (In-Network and Out-of-Network) and Drug Plan
Smoking Cessation Drugs Prescription Drug benefit
Botox Medical Plan

Specialty Pharmacy Injectable Drugs

Feature Details
Injectables Under Medical Plan YES - Paid the same as other medical office services
Coordination Rule Medications and supplies for administering injectable prescription medication may be covered under the Medical OR Pharmacy benefit, but not both

PRECERTIFICATION REQUIREMENTS

Requirement Details
Precertification Provided By CIGNA - 1-888-267-4445
Services Requiring Precertification See CIGNA Precertification list
Retroactive Precertification Allowed YES
Penalty for Post-Service Precertification NO
Precertification Penalty Waived for Emergency Inpatient Admissions NO
Precertification Required When Medicare Is Primary NO
Precertification Required When Other Coverage Is Primary NO

PREVENTIVE CARE SERVICES

Preventive Care General Information

Information Type Details
ACA Compliance Non-grandfathered plan; follows US Preventive Services Task Force (USPSTF) recommendations
Cost Sharing Preventive services are covered without cost sharing when rendered by a network provider
Additional Wellness Benefit YES - Routine services beyond USPSTF recommendations are also covered (see below)

ACA Preventive Care and Routine Wellness

Service In-Network Coverage Out-of-Network Coverage
ACA Preventive Care Services 100% (Deductible waived) 50% (after Deductible)
Routine Physical Exams 100% (Deductible waived) 50% (after Deductible)
Routine Immunizations 100% (Deductible waived) 50% (after Deductible)
Routine Diagnostic Tests, Labs, and X-rays 100% (Deductible waived) 50% (after Deductible)
Routine Mammograms 100% (Deductible waived) 50% (after Deductible)
Routine Pap Smear / Test and Pelvic Exam 100% (Deductible waived) 50% (after Deductible)
Routine Fecal Blood Culture 100% (Deductible waived) 50% (after Deductible)
Routine PSA Test and Prostate Exam 100% (Deductible waived) 50% (after Deductible)
Routine Colonoscopy, Sigmoidoscopy and Similar Preventive Procedures 100% (Deductible waived) 50% (after Deductible)
Contraceptive Management 100% (Deductible waived) 50% (after Deductible)
Routine Hearing Exam 100% (Deductible waived) 50% (after Deductible)
Nutritional Counseling 100% (Deductible waived) 50% (after Deductible)

PHYSICIAN & OFFICE SERVICES

Note: This plan has no office visit co-payments. Office services are subject to the Deductible, then paid at the coinsurance level shown. There is no separate co-pay for specialists.

Service In-Network Coverage Out-of-Network Coverage
Medical Office Visit (Primary Care and Specialist) 100% (after Deductible) 50% (after Deductible)
Office Surgery (includes related anesthesia) 100% (after Deductible) 50% (after Deductible)
Therapeutic Injections (Office) 100% (after Deductible) 50% (after Deductible)
Allergy Injections and Serum 100% (after Deductible) 50% (after Deductible)
Allergy Testing 100% (after Deductible) 50% (after Deductible)
Office X-ray & Professional Component (includes MRI, CT, PET) 100% (after Deductible) 50% (after Deductible)
Office Laboratory & Professional Component 100% (after Deductible) 50% (after Deductible)
Office Diagnostic Testing 100% (after Deductible) 50% (after Deductible)
All Other Office Related Services 100% (after Deductible) 50% (after Deductible)
Independent Laboratory & Professional Component 100% (after Deductible) 50% (after Deductible)
Second Surgical Opinion 100% (after Deductible) 50% (after Deductible)

Telemedicine

Service Coverage Status Special Notes
Telemedicine - Patient to Physician (telephone and internet) COVERED Subject to Deductible/Coinsurance
Teladoc COVERED Separate benefit from medical; consults subject to Deductible/Coinsurance
Telemedicine - Physician to Physician NOT COVERED Excluded

DIAGNOSTIC SERVICES

Service In-Network Coverage Out-of-Network Coverage
Lab, X-ray, and Diagnostic Imaging including Ultrasound (Outpatient testing and/or facility fee) 100% (after Deductible) 50% (after Deductible)
Major Diagnostic Procedures - Freestanding Facility (MRI, PET, CT, Nuclear Medicine, Myelogram, Cardiac Stress Test, Bone Scans) 100% (after Deductible) 50% (after Deductible)
Major Diagnostic Procedures - Outpatient (MRI, PET, CT, Nuclear Medicine, Myelogram, Cardiac Stress Test, Bone Scans) 100% (after Deductible) 50% (after Deductible)
Sleep Studies 100% (after Deductible) 50% (after Deductible)

EMERGENCY & URGENT CARE

Service In-Network Coverage Out-of-Network Coverage Special Notes
Emergency Room - Hospital Facility 100% (after Deductible) 100% (after Deductible) All emergency services paid at In-Network level; Out-of-Network claims apply to In-Network Deductible/OOPM accumulators
Emergency Room - Professional Services 100% (after Deductible) 100% (after Deductible) All emergency services paid at In-Network level; Out-of-Network claims apply to In-Network Deductible/OOPM accumulators
Ambulance (ground and air) 100% (after Deductible) 100% (after Deductible) Includes facility-to-facility transport when medically necessary; Out-of-Network applies In-Network Deductible and OOPM
Urgent Care Services (includes all related services) 100% (after Deductible) 50% (after Deductible) None specified

HOSPITAL SERVICES - INPATIENT

Inpatient Requirements

Requirement/Feature Details
Precertification Penalty Waived for Emergency Admissions NO
ER Co-pay Waived if Admitted Through ER Not applicable - no ER co-pay
Reduced to Semi-Private Room Rate NO

Inpatient Hospital Services

Service In-Network Coverage Out-of-Network Coverage Special Notes
Inpatient Facility Services (room & board, ICU, etc.) 100% (after Deductible) 50% (after Deductible) None specified
Ancillary (All Other Inpatient) Services 100% (after Deductible) 50% (after Deductible) None specified
Anesthesia 100% (after Deductible) 50% (after Deductible) None specified
Surgeon / Assistant Surgeon / Co-Surgeon 100% (after Deductible) 50% (after Deductible) Assistant Surgeon limited to 25% of the Usual and Customary fee for the procedure
Maternity Surgery (includes physician attendance) 100% (after Deductible) 50% (after Deductible) See Maternity section

HOSPITAL SERVICES - OUTPATIENT

Service In-Network Coverage Out-of-Network Coverage
Outpatient Hospital Surgery 100% (after Deductible) 50% (after Deductible)
Ambulatory Surgical Center 100% (after Deductible) 50% (after Deductible)
Outpatient Hospital Services (unless otherwise specified) 100% (after Deductible) 50% (after Deductible)
Outpatient Physician Services (unless otherwise specified) 100% (after Deductible) 50% (after Deductible)
Infusion Therapy 100% (after Deductible) 50% (after Deductible)
Dialysis 100% (after Deductible) 50% (after Deductible)
Chemotherapy / Radiation Therapy (Professional and Facility) 100% (after Deductible) 50% (after Deductible)

OUT-OF-NETWORK PROVIDERS PAID AT IN-NETWORK LEVEL

Scenario Paid as In-Network?
Hospitalists, Radiology, Pathology and Anesthesiology at a participating facility YES
Emergency Room Physicians YES
Referred by a participating physician NO
Services outside the service area (more than 50 miles from residence) YES
Services unable to be provided by a network provider YES
Emergency care out of area or at a non-network hospital (accidental injury or emergency) YES

MENTAL HEALTH & SUBSTANCE USE SERVICES

Note: When covered, all Mental/Nervous and Substance Abuse benefits are paid the same as any other illness.

Service In-Network Coverage Out-of-Network Coverage
Office and Outpatient Physician Services 100% (after Deductible) 50% (after Deductible)
Inpatient Hospitalization 100% (after Deductible) 50% (after Deductible)
Residential Treatment Center 100% (after Deductible) 50% (after Deductible)
Outpatient Facility Treatment (Partial Hospitalization, Day Treatment, Intensive Outpatient) 100% (after Deductible) 50% (after Deductible)

Covered Mental Health Providers

Provider Type Covered?
PsyD - Therapist with a PhD or master's degree in psychiatry or related field YES
State Licensed Psychologist YES
State Licensed or Certified Social Worker YES
Licensed Professional Counselor YES
Certified Addiction Counselor (substance abuse) YES
MSW - Masters in Social Work YES

MATERNITY & NEWBORN CARE

Feature Details
Office Services Paid according to Medical Office Visit benefits
Hospital Services Paid according to Hospital benefits
Dependent Daughter Pregnancies NOT COVERED (PPACA-required services are covered)
Outpatient Birthing Centers COVERED
Home Deliveries NOT COVERED
Elective Abortion NOT COVERED
Abortion Coverage Applies To Employee/Spouse only
Sick Newborn Normal plan benefits apply; newborn must be enrolled within 31 days
Well Newborn All newborn charges processed under the mother

THERAPY & REHABILITATION SERVICES

Service In-Network Coverage Out-of-Network Coverage Visit Limits Special Notes
Physical Therapy 100% (after Deductible) 50% (after Deductible) Up to 20 visits per Calendar Year Includes aquatic therapy performed with PT and massage therapy performed by a covered provider
Occupational Therapy 100% (after Deductible) 50% (after Deductible) Up to 20 visits per Calendar Year Includes massage therapy performed by a covered provider; separate from PT limit
Speech Therapy 100% (after Deductible) 50% (after Deductible) Up to 20 visits per Calendar Year None specified
Other Rehabilitative and Habilitative Services (ABA therapy, cognitive rehab, cardiac rehab, pulmonary rehab) 100% (after Deductible) 50% (after Deductible) Calendar Year maximum indicated; amount not specified None specified
Chiropractic Services 100% (after Deductible) 50% (after Deductible) Up to 20 visits per Calendar Year None specified

Note: Physical Therapy and Occupational Therapy are NOT a combined benefit; each has its own 20-visit limit. All visit limits are combined across In-Network and Out-of-Network.


OTHER SERVICES & SUPPLIES

Extended and Home-Based Care

Service In-Network Coverage Out-of-Network Coverage Limits Special Notes
Extended Care Facility (skilled nursing, subacute) 100% (after Deductible) 50% (after Deductible) Up to 60 days per Calendar Year None specified
Home Health Care 100% (after Deductible) 50% (after Deductible) Up to 60 visits per Calendar Year None specified
Hospice Care 100% (after Deductible) 50% (after Deductible) No day maximum Custodial/respite care allowed and included in Hospice benefit
Bereavement Counseling 100% 50% No visit maximum Included in Hospice benefit; services must be furnished within 6 months of death

Durable Medical Equipment

Feature Details
Coverage In-Network: 100% (after Deductible); Out-of-Network: 50% (after Deductible)
Insulin Pumps and Pump Supplies COVERED as DME
Repairs (not due to misuse) COVERED
Replacement (non-functioning, outside warranty, unrepairable) COVERED
Batteries for Covered Equipment COVERED
Sales Tax and Shipping NOT COVERED
Rental Covered up to the purchase price of the equipment

Orthotics and Prosthetics

Feature Details
Coverage In-Network: 100% (after Deductible); Out-of-Network: 50% (after Deductible)
Initial Purchase, Fitting, Repair and Replacement COVERED
Custom-Molded Foot Orthotics COVERED
Non-Custom Molded Shoe Inserts NOT COVERED
Diabetic Shoes COVERED - limited to 2 pair per Calendar Year

Transplant Services

Feature Details
Recipient Facility Benefits In-Network: 100% (after Deductible); Out-of-Network: 50% (after Deductible); managed through CIGNA LifeSOURCE Transplant Network
Living Donor Facility Benefits COVERED; managed through CIGNA LifeSOURCE Transplant Network
Separate Transplant Policy NO
Donor Covered When Recipient Is Not Covered Under the Plan NO

Transplant Travel and Lodging

Expense Covered?
Airfare YES
Meals YES
Tolls YES
Parking Fees YES
Hotel / Motel YES
Apartment Rental NO
Relocation Fees NO
Taxes NO

Note: Travel and lodging is managed through CIGNA LifeSOURCE Transplant Network, covered only if the facility is more than 60 miles from the residence, and limited to $10,000 per transplant.

Wigs

Service In-Network Coverage Out-of-Network Coverage Limits
Wigs 100% (after Deductible) 50% (after Deductible) Covered when due to treatment of cancer; 1 wig per Calendar Year, up to $300 per wig

Infertility Services

Service Covered?
Diagnostic Services Only (to determine diagnosis) YES
Hormone or Therapy Drugs YES
Genetic Testing to Diagnose Infertility NO
Fertility Tests; Tests to Prepare for Induced Conception NO
Surgical Reversal of Sterilization NO
Sperm Enhancement Procedures NO
Artificial Insemination, IVF, GIFT, ZIFT, Embryo Transfer NO
Freezing or Storage of Embryos, Eggs or Semen NO

DENTAL, ORAL & TMJ SERVICES UNDER MEDICAL

Oral Surgery Covered Under Medical

Procedure Covered?
Excision of tumors and cysts of the jaw, cheeks, lips, tongue, roof and floor of mouth (when pathological exam required) YES
Surgical correction of accidental injuries of the jaws, cheeks, lips, tongue, roof and floor of mouth YES
Reduction of fractures and dislocations of the jaw YES
External incision and drainage of cellulitis YES
Incision of accessory sinuses, salivary glands or ducts YES
Excision of exostosis of jaws and hard palate YES
Excision of partially or completely impacted teeth NO
Frenectomy NO
Gingival mucosal surgery (gingivectomy, osseous, periodontal surgery and grafting) NO
Apicoectomy NO
Root canal therapy with an Apicoectomy NO
Alveolectomy NO

Other Dental Services

Service Covered?
Dental Implants NO
Anesthesia, X-ray and Lab for medically appropriate hospital dental services YES
Any Other Dental Services Under Medical NO
Temporomandibular Joint Disorder (TMJ) - all services including diagnosis, non-surgical treatment and surgery NO

VISION & HEARING

Service Coverage Status Special Notes
Medical Eye Exams and Glaucoma Testing COVERED under medical Subject to medical Deductible/Coinsurance
Glaucoma and Cataracts COVERED under medical None specified
Routine Eye Exams and Refractions NOT COVERED Routine vision provided through separate vendor (Humana)
Lenses, Frames, Contacts, Safety Glasses, Sunglasses NOT COVERED None specified
Refractive Eye Surgery (Lasik, radial keratotomy) NOT COVERED None specified
Vision Therapy including Orthoptics NOT COVERED None specified
Routine Hearing Exam COVERED In-Network: 100% (Deductible waived); Out-of-Network: 50% (after Deductible)
Hearing Aids NOT COVERED None specified

COMPLETE EXCLUSIONS LIST

Services NOT COVERED

Service Category Specific Service Coverage Status
Alternative/Complementary Acupuncture NOT COVERED
Alternative/Complementary Holistic or Homeopathic Medicine NOT COVERED
Alternative/Complementary Hypnosis NOT COVERED
Alternative/Complementary Other alternative treatment not accepted medical practice NOT COVERED
Alternative/Complementary Biofeedback NOT COVERED
Devices/Equipment Hearing Aids NOT COVERED
Devices/Equipment Blood Pressure Cuffs/Monitors NOT COVERED
Devices/Equipment Non-Custom Molded Shoe Inserts NOT COVERED
Surgical Weight Control / Bariatric Surgery (gastric bypass, gastric sleeve) NOT COVERED
Surgical Panniculectomy/Abdominoplasty NOT COVERED
Weight Control Weight loss medications, physician-supervised weight loss programs, diet supplements NOT COVERED
Sexual/Reproductive Sexual Function treatment (diagnostic, non-surgical, surgical, prescription drugs) NOT COVERED
Sexual/Reproductive Infertility treatment beyond diagnosis and hormone/therapy drugs NOT COVERED
Sexual/Reproductive Elective Abortion NOT COVERED
Maternity Home Deliveries NOT COVERED
Maternity Dependent Daughter Pregnancies (PPACA-required services are covered) NOT COVERED
Genetic Gene Therapy (medical and prescription drug charges) NOT COVERED
Medications Orphan Drugs (medical and prescription drug charges) NOT COVERED
Medications Growth Hormones NOT COVERED
Medications Take-Home Medications NOT COVERED
Counseling Marriage Counseling NOT COVERED
Dental TMJ Treatment NOT COVERED
Dental Dental Implants; excision of impacted teeth; periodontal surgery NOT COVERED
Vision Routine Eye Exams, Eyewear, and Refractive Surgery NOT COVERED
Foot Care Treatment of bunions, corns, calluses and toenails (unless medically necessary) NOT COVERED
Telemedicine Physician-to-Physician Telemedicine NOT COVERED
Administrative Sales Tax, Shipping and Handling NOT COVERED
Administrative Complications from a Non-Covered Service NOT COVERED

Notable Services That ARE Covered

Service Coverage Details
Transgender Services COVERED - see appropriate benefit section
Genetic Counseling or Testing COVERED based on medical appropriateness or family history (ACA-mandated genetic testing covered)
Breast Reductions COVERED - see appropriate benefit section
Botox COVERED through the Medical plan
Massage Therapy COVERED only when performed by a covered provider as part of PT or OT (massage therapists are not covered providers)
Contraceptives Administered in Office (IUDs, implants) COVERED under Medical and Drug Plan

Important Note: This is not a complete listing of all Plan exclusions. Refer to the Plan Document/Summary Plan Description for complete benefit and exclusion language.


COMBINED IN-NETWORK AND OUT-OF-NETWORK MAXIMUMS

Service Combined Maximum Time Period
Chiropractic Services 20 visits Per Calendar Year
Physical Therapy 20 visits Per Calendar Year
Occupational Therapy 20 visits Per Calendar Year
Speech Therapy 20 visits Per Calendar Year
Extended Care Facility (skilled nursing, subacute) 60 days Per Calendar Year
Home Health Care 60 visits Per Calendar Year
Diabetic Shoes 2 pair Per Calendar Year
Wigs (cancer treatment) 1 wig (up to $300) Per Calendar Year
Transplant Travel and Lodging $10,000 Per transplant

Note: All benefit maximums are a combination of services received from In-Network and Out-of-Network providers or facilities.


IN-NETWORK VS OUT-OF-NETWORK ACCUMULATION

Feature Status
In-Network and Out-of-Network Deductibles SEPARATE - Do not accumulate together
In-Network and Out-of-Network Out-of-Pocket Maximums SEPARATE - Do not accumulate together
Emergency Room and Ambulance Exception Out-of-Network emergency and ambulance claims apply to the In-Network Deductible and OOPM

ELIGIBILITY

Who Can Be Covered

Category Eligible?
Full-Time Employees Only YES - benefits limited to full-time employees
Dependents (to age 26) YES
Domestic Partners YES
Common Law Spouse YES
Adopted Children YES
Foster Children YES
Children Under Legal Guardianship YES
Grandchildren NO
Spouse Eligible for Other Coverage YES - may still be covered

Continuation and Reinstatement

Scenario Details
Standard FMLA YES
Continuation for Disability Outside FMLA NO
Continuation for Layoff NO
Leave of Absence Not Meeting FMLA Requirements NO
Reinstatement of Coverage Rehired employee is not treated as a new hire; waiting period waived if rehired within 91 days

Continuity of Care

Feature Details
Continuity of Care Offered YES - standard 90 days
Applies To Persons under care for a serious illness or pregnancy; network benefits continue for a limited period if the physician leaves the network

CLAIMS, APPEALS & COORDINATION OF BENEFITS

Feature Details
Timely Filing Period 12 months
Levels of Appeal Before Independent Review (IRO) 2
Out-of-Network Reimbursement Basis Percentage of Medicare (130% professional / 150% facility)
COB Same for Medicare-Eligible Employees YES
Reduce Benefits as if Medicare Part B Elected NO
Dependent COB Rule Birthday Rule
Question Primary Carrier's Rule NO
COB Method Carve Out COB - savings do not satisfy member deductible or reduce co-payments
Medicare Note Special COB rules may apply for employees with Medicare because the employer has fewer than 100 employees

Other Covered Medical Providers

Provider Type Covered?
Certified Nurse Midwife (within scope of license) YES
Chiropractor YES
Massage Therapist NO

CONTACT INFORMATION

Service Need Contact
Plan Administration / Claims 90 Degree Benefits (8:00 AM - 5:00 PM CST)
Precertification CIGNA - 1-888-267-4445
Network Provider Information CIGNA
Transplant Services CIGNA LifeSOURCE Transplant Network
Prescription Drug Questions DREXI
Routine Vision Humana
Telemedicine Teladoc

GLOSSARY OF KEY TERMS USED IN THIS DOCUMENT

Term Meaning in This Document
ABA Applied Behavior Analysis
ACA / PPACA Patient Protection and Affordable Care Act
Calendar Year January 1 through December 31
COB Coordination of Benefits
DME Durable Medical Equipment
ERISA Employee Retirement Income Security Act
FMLA Family and Medical Leave Act
HDHP High Deductible Health Plan
IOP Intensive Outpatient Program
IRO Independent Review Organization
OOPM Out-of-Pocket Maximum
PBM Pharmacy Benefit Manager
PHP Partial Hospitalization Program
PPO Preferred Provider Organization
RBP Reference-Based Pricing
TMJ Temporomandibular Joint
TPA Third Party Administrator
Tier 1 In-Network (CIGNA) benefit level
Tier 2 Out-of-Network benefit level
USPSTF U.S. Preventive Services Task Force

DOCUMENT REFERENCES

Field Information
Source Document 90 Degree Benefits 2 Tier Install Plan Document
Effective Date October 1, 2026
Complete Plan Information See Plan Document/Summary Plan Description
Precertification List See CIGNA Precertification list

END OF BENEFITS GUIDE

This document summarizes the Five Star Technology Solutions HDHP PPO Install Plan Document. For official plan administration, claims processing, appeals, and complete legal language, refer to the official Plan Document/Summary Plan Description.

Document prepared for: HubSpot Knowledge Base
For use by: Support Team and AI Assistant
Last updated: Based on Install Plan Document effective October 1, 2026