Manage-Your-Plan-Online_My-Plan_Member_Flyer
Overview
Manage your health plan online with 24/7 access to your plan and account details through the My Plan member portal.
Registration Process
Step 1: Access the Portal
- On your mobile device or computer, go to the website listed on the back of your member ID card (it will be at the top)
Step 2: Navigate to Registration
- Visit the Members section and click the link to Get Registered
Step 3: Create Your Account
- Enter your information to create your username and password
- Important for Dependents: If you are a dependent, be sure to have:
- The five-digit home ZIP Code
- The last four digits of the employee's (plan subscriber's) social security number
Available Features
Once registered, you can access all of your account details in one secure location anytime, anywhere. The My Plan portal provides access to:
- Review your claims - View detailed claim information and history
- Check your benefits - Access current benefit coverage details
- Access your prescription drug plan - Manage prescription benefits
- Search your provider network - Find in-network healthcare providers
- Download a report of your claims - Export claim data for your records
- Request claim reimbursements - Submit reimbursement requests online
- View, print or order your member ID card - Digital and physical card management
- View or print applicable tax forms - Access tax documentation
- Find a Primary Care Provider (PCP) - Search and select your PCP
- View your health spending account details - Monitor HSA/FSA balances and transactions
Important Notes
- You will have access to details applicable to your plan
- Please note, not all of the items listed above apply for all plans
- Registration can be completed in minutes
Contact Information
Have questions? Contact HPI Customer Service at the phone number or website listed on the back of your member ID card.
Document Reference
Document ID: 121520