Carolina Orthopaedic and Neurosurgical Associates Base WLT CIP Standard 2 Tier
This document outlines the health insurance benefits for Carolina Orthopaedic and Neurosurgical Associates employees, effective January 1, 2026. The plan features a 2-tier network structure using CIGNA providers (Tier 1) and reference-based pricing at 130-150% of Medicare (Tier 2). The plan is administered by 90 Degree Benefits and includes comprehensive medical, pharmacy, and supplemental benefits. Key features include separate in-network and out-of-network deductibles and out-of-pocket maximums, $0 Teladoc consultations, and a 3-month carryover provision for accumulation.
Plan Overview
| Detail | Information |
|---|---|
| Group Name | Carolina Orthopaedic and Neurosurgical Associates |
| Legal Name | Carolina Orthopaedic and Neurosurgical Associates |
| Effective Date | January 1, 2026 |
| Master Group Number | 65100 |
| Subgroup | 65110 |
| Benefit Plan | Base Plan |
| TPA | 90 Degree Benefits |
| Hours of Operation | 8:00 AM - 5:00 PM CST |
| ERISA Plan | Yes |
| Plan Type | Initial ☐ Renewal ☐ Mid-Term Change ☐ |
| Fiscal Year Date (Plan Funding) | 1/1 - 12/31 |
| Benefits Applied | Per Calendar Year |
| Plan Year | Calendar Year (1/1 - 12/31) |
| Grandfather Status | No |
| Qualified HDHP | No |
| Dental/Vision Benefits | Excepted (unbundled) |
| Number of Employees | 174 |
| Medicare COB Note | Special COB rules may apply for employees with Medicare if employer has less than 100 employees |
Annual Deductibles
| Category | Tier 1 (CIGNA Network) | Tier 2 (Out-of-Network) |
|---|---|---|
| Per Person | $2,750 | $5,000 |
| Per Family | $5,500 | $10,000 |
| Cross-Apply | No - Deductibles are SEPARATE | |
| Applies to OOP Max | Yes | Yes |
| 3-Month Carry Over | Yes (Individual, Family, and Both) | Yes (Individual, Family, and Both) |
| Deductible Carry Over Applies to OOP | Yes | Yes |
Coinsurance Rates
| Tier | Plan Pays | Member Pays |
|---|---|---|
| Tier 1 | 70% | 30% |
| Tier 2 | 50% | 50% |
(After deductible is satisfied)
Annual Out-of-Pocket Maximum
| Category | Tier 1 | Tier 2 |
|---|---|---|
| Per Person | $7,900 | $15,000 |
| Per Family | $15,800 | $30,000 |
| Cross-Apply | No - OOP maximums are SEPARATE | |
| 3-Month Carry Over | No | |
| Integrated with Pharmacy | Yes | Yes |
| Copays Apply to OOP Max | Yes | Yes |
Network Structure
Tier 1 - CIGNA Network
- Network Code: 3002 (CIGNA)
- PPO Code: 65101
- Override Code: 11111 (to pay Tier 1)
Tier 2 - Reference-Based Pricing
- Professional Services: 130% of Medicare
- Facility Services: 150% of Medicare
- UCR Percentile: 80th percentile (Standard)
Additional Programs
| Program | Availability |
|---|---|
| Teladoc | $0 Consult Fee |
| A&G Editing/Bill Review | Yes |
| Patient Defender | Yes |
| Pace | Yes |
| CareConnect | Yes (Benchmark State: Utah) |
| Continuity of Care | Yes (Standard 90 days for serious illness/pregnancy) |
Precertification Requirements
| Detail | Information |
|---|---|
| Provider | CIGNA Precertification |
| Phone Number | 888-832-0354 |
| Retroactive Precert Allowed | Yes |
| Post-Service Penalty | No |
| Required for Medicare Primary | No |
| Required if Other Coverage Primary | No |
| Appeals Before IRO | 1 level |
Medical Office Visits
Primary Care & Specialist Visits
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Primary Care Copay | $30 per provider per day | N/A |
| Specialist Copay | $60 per provider per day | N/A |
| Deductible Applies | No (Tier 1) | Yes (Tier 2) |
| Plan Pays After Copay | 100% | 50% (after deductible) |
| Coverage Codes | AOV, AOVS, OV, OVS, POV, SMV, SOV, TELM, TELS, ZPOV, ZSMV, ZSOV |
Office-Based Services
Office Surgery (includes anesthesia)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Primary Care Copay | $30 per provider per day | N/A |
| Specialist Copay | $60 per provider per day | N/A |
| Plan Pays After Copay | 100% | 50% (after deductible) |
| Coverage Codes | AF, AFQ, AFS, OPM, OPMS, SF, SFS |
Therapeutic Injections (Office)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Primary Care Copay | $30 per provider per day | N/A |
| Specialist Copay | $60 per provider per day | N/A |
| Plan Pays After Copay | 100% | 50% (after deductible) |
| Coverage Codes | INJ, INJS, MINJ, ZMIN |
Allergy Testing
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Primary Care Copay | $30 per provider per day | N/A |
| Specialist Copay | $60 per provider per day | N/A |
| Plan Pays After Copay | 100% | 50% (after deductible) |
| Coverage Codes | ALT, ALTS |
Allergy Injections and Serum
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Copay | No copay | No copay |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% (after deductible) |
| Coverage Codes | ALI, ALIS, ALS, ALSS |
Diagnostic Services
Office X-ray & Professional Component
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Includes High-Cost Imaging | Yes (MRI, CT, PET) | Yes |
| Copay | No | No |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | XRDR, XRDS |
Office Laboratory & Professional Component
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Copay | No | No |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | LBDR, LBDS, MOXL, SMOX, SOXL, ZMOX, ZSMX, ZSOXX |
Office Diagnostic Testing
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Copay | No | No |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | ODX, ODXS |
All Other Office Related Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Copay | No | No |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | HBOO, HBOS, HBPO, HBPS, OIV, OIVS, OMS, OMSS, OWCT | |
| Note | Includes other office-based services not otherwise specified |
Independent Laboratory
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Copay | No | No |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Code | LAB |
Outpatient Lab/X-ray/Diagnostic Imaging
| Service Type | Tier 1 | Tier 2 |
|---|---|---|
| Physician Component | 70% (after deductible) | 50% (after deductible) |
| Testing/Facility Fee | 70% (after deductible) | 50% (after deductible) |
| Coverage Codes - Professional | PRF | |
| Coverage Codes - Facility | CUS, HLAB, HXL, HXR, MXL, OPDX, OUSS, SMXL, SXL, US, XRAY |
Major Diagnostic Procedures
High-Cost Imaging (MRI, PET, CT, Nuclear Medicine, etc.)
| Service Type | Tier 1 | Tier 2 |
|---|---|---|
| Physician Component | 70% (after deductible) | 50% (after deductible) |
| Testing/Facility Fee | 70% (after deductible) | 50% (after deductible) |
| Includes | MRI, PET, CT, Nuclear Medicine, Myelogram, Cardiac Stress Test, Bone Scans | |
| Coverage Codes - Professional | PRF | |
| Coverage Codes - Facility | BONE, CAT, CST, HCAT, MRIO, MRIS, MYEL, NUC, NUCO, NUCS, OBON, OBOS, OCAT, OCSS, OCST, OCUS, OMRI, OMYE, OMYS, OPES, OPET, OSPC, OSPS, PET, SCAT, SPCT |
Sleep Studies
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | OSLP, SLPS |
Hospital Services
Emergency Room Services
| Service Type | Tier 1 | Tier 2 |
|---|---|---|
| Facility Services | 70% (after deductible) | 70% (Tier 1 ded/oop applies) |
| Professional Services | 70% (after deductible) | 70% (Tier 1 ded/oop applies) |
| All ER Services Paid In-Network | Yes | Yes |
| Copay Waived if Admitted Within 24 Hours | Yes | Yes |
| Coverage Codes - Facility | ER, MNO, NER, SMOF, SNO | |
| Coverage Codes - Professional | ERD, MERD, NERD, SAER, SMER |
Note: Tier 2 emergency services apply Tier 1 deductible and out-of-pocket maximum.
Inpatient Facility Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Notification Penalty Waived for Emergency | Yes | Yes |
| ER Copay Waived if Admitted | Yes | Yes |
| Semi-Private Room Rate | Yes (if available) | Yes (if available) |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | BC, HM, HNS, ICU, IMC, MHM, MRB, RB, SHM, SMHM, SMRB, SRB |
Ancillary Inpatient Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | DX, HV, MID, MNI, PAT, RAD, SID, SIP, SMID, SMNI, WC |
Outpatient Hospital Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Hospital Services | 70% (after deductible) | 50% (after deductible) |
| Physician Services | 70% (after deductible) | 50% (after deductible) |
| Coverage Codes - Hospital | CO, HBO, HMIS, HOBS, HWCT, MNOP, PA, PADR, SAOP, SMPH | |
| Coverage Codes - Physician | DIED, HBP, PM |
Surgical Services
Second Surgical Opinion
| Benefit Detail | Information |
|---|---|
| Covered | Yes |
| Payment | Paid same as any other illness |
| Coverage Codes | SV, SVS |
| Comments | No special limitations; follows standard benefit structure |
Surgery (Surgeon, Assistant, Co-Surgeon)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Assistant Surgeon Limitation | 25% of UCR | 25% of UCR |
| Coverage Codes | CIRC, SI, SO, STER, TI, TO |
Anesthesia
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | AI, AIQ, AO, AOQ, MNA, SMA |
Outpatient Surgery & Ambulatory Surgical Center
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | ASF, OHS |
Maternity & Newborn Care
Maternity Surgery
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Office Visits | Paid per office visit schedule | Paid per office visit schedule |
| Hospital Services | Paid per hospital schedule | Paid per hospital schedule |
| Coverage Codes | MAT, MATD, MATO |
Routine Newborn Care
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Benefit Application | Normal plan benefits apply | |
| Enrollment Requirement | Must be enrolled within 31 days | |
| Coverage Codes | CIRC, HNS, WC |
Newborn Coverage Options (Plan Selection)
The plan has selected the following newborn coverage structure:
| Selected Option | Details |
|---|---|
| Apply Normal Plan Benefits | ✓ Selected |
| Process Under Mother | ☐ Not Selected |
| Enrollment Option | Status |
|---|---|
| Must be enrolled within 31 days | ✓ Selected |
| Automatic 31-day coverage; must enroll thereafter | ☐ Not Selected |
| Automatic 31-day coverage only if EE already has dependent coverage; must enroll thereafter | ☐ Not Selected |
Pregnancy-Related Services
| Service | Coverage |
|---|---|
| Dependent Daughter Pregnancies | No (PPACA required services covered) |
| Outpatient Birthing Centers | Yes |
| Home Deliveries | Yes |
| Elective Abortions | No |
| Abortion - Rape/Incest | Yes |
| Abortion - Life of Mother | Yes |
| Sterilization | Yes |
Urgent Care
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Copay | $60 per provider per day | N/A |
| Deductible Applies | No | Yes |
| Includes All Related Services | Yes | Yes |
| Plan Pays After Copay | 100% | 50% (after deductible) |
| Coverage Code | URG |
Ambulance Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Ground & Air | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 70% (Tier 1 ded/oop applies) |
| Facility to Facility (Medically Necessary) | Yes | Yes |
| Coverage Codes | AMB, AMBR, AR |
Note: Tier 2 ambulance services apply Tier 1 deductible and out-of-pocket maximum.
Therapy Services
Physical Therapy
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Combined with Occupational Therapy | Yes | - |
| Aquatic Therapy | Yes (if with PT) | Yes (if with PT) |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Maximum Visits | 36 visits per calendar year | 36 visits per calendar year |
| Includes Massage Therapy | Yes (by covered provider) | Yes (by covered provider) |
| Coverage Codes | DPT, HPT, PT |
Occupational Therapy
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Combined with Physical Therapy | Yes | - |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Maximum Visits | 36 visits per calendar year | 36 visits per calendar year |
| Includes Massage Therapy | Yes (by covered provider) | Yes (by covered provider) |
| Coverage Codes | HOT, OT |
Speech Therapy
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Maximum Visits | 20 visits per calendar year | 20 visits per calendar year |
| Coverage Codes | HST, ST |
Other Rehabilitative/Habilitative Services
| Service Type | Coverage |
|---|---|
| ABA Therapy | Covered |
| Cognitive Rehab | Covered |
| Cardiac Rehab | Covered |
| Pulmonary Rehab | Covered |
| Plan Pays | 70% (Tier 1) / 50% (Tier 2) after deductible |
| Coverage Codes | ABA, ABAH, COGR, CR, PRHB |
Massage Therapy (by Massage Therapist)
| Benefit Detail | Information |
|---|---|
| Covered | Only when medical diagnosis exists and provided by PT, OT, or Physician |
| By Massage Therapist Alone | Not covered |
| Coverage Code | MT |
Specialized Services
Chiropractic Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Maximum Benefit | $500 per calendar year | $500 per calendar year |
| Coverage Codes | CH, CHX |
Acupuncture Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | No | No |
| Coverage Codes | AP, APS |
Dialysis
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | DI, HDI |
Infusion Therapy
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Code | IVIN |
Chemotherapy/Radiation Therapy
| Component | Tier 1 | Tier 2 |
|---|---|---|
| Professional | 70% (after deductible) | 50% (after deductible) |
| Facility | 70% (after deductible) | 50% (after deductible) |
| Coverage Codes | CT, HCT, HRT, RT |
Extended Care & Home Health
Extended Care Facility (Skilled Nursing)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Maximum Days | 60 days per calendar year | 60 days per calendar year |
| Coverage Code | SNF |
Home Health Care
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Maximum Visits | 60 visits per calendar year | 60 visits per calendar year |
| Coverage Codes | HHC, HHS, PHC, PHS |
Hospice Care
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Maximum Days | No day maximum | No day maximum |
| Custodial/Respite Care | Yes (included in hospice benefit) | Yes (included in hospice benefit) |
| Coverage Codes | HO, OHO |
Bereavement Counseling
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Included in Hospice Benefit | Yes | Yes |
| Timeframe | Within 6 months of death | Within 6 months of death |
| Plan Pays | 70% | 50% |
| Coverage Codes | HBC, HFC |
Durable Medical Equipment (DME)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Includes DME Supplies | Yes | Yes |
| Insulin Pumps | Yes (as DME) | Yes (as DME) |
| Insulin Pump Supplies | Yes | Yes |
| Repairs (Not Due to Misuse) | Yes | Yes |
| Replacements | Yes (if not functioning, outside warranty, unable to repair) | Yes |
| Batteries | Yes | Yes |
| Sales Tax & Shipping | Yes | Yes |
| Rental Maximum | Yes (up to purchase price) | Yes (up to purchase price) |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | BRA, DIEQ, DME, DMS, DTE, MMS |
Orthotics & Prosthetics
Orthotics
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Custom-Molded Foot Orthotics | Yes | Yes |
| Non-Custom Molded Shoe Inserts | No | No |
| Diabetic Shoes | Yes (1 pair per calendar year up to $500) | Yes (1 pair per calendar year up to $500) |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | DS, OR, ORH, ORI, ORS |
Prosthetics
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Initial Purchase | Yes | Yes |
| Fitting | Yes | Yes |
| Repair | Yes | Yes |
| Replacement | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Code | PRO |
Transplant Services
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Separate Transplant Policy in Place | Yes | Yes |
| Transplant Administrator | None specified - managed through standard claims process | |
| Recipient - Facility Benefits | 70% (after deductible) | Not typically covered |
| Living Donor - Facility Benefits | Yes | Yes |
| Donor Covered When Recipient Not on Plan | Yes | Yes |
| Coverage Code | TRN |
Travel and Housing for Transplant - Recipient
| Expense Type | Covered |
|---|---|
| Airfare | Yes |
| Meals | Yes |
| Tolls | Yes |
| Parking Fees | Yes |
| Apartment Rental | Yes |
| Hotel/Motel | Yes |
| Relocation Fees | Yes |
| Taxes | Yes |
| Coverage Codes | TRL, TRNT |
Mental Health & Substance Abuse
General Information
| Detail | Information |
|---|---|
| Mental/Nervous Services Covered | Yes |
| Substance Abuse Services Covered | Yes |
| Payment | Same as any other illness |
Residential Treatment Center
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | MRES, SRES |
Outpatient Facility Treatment
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes (PHP, DT, IOP, etc.) | Yes (PHP, DT, IOP, etc.) |
| Deductible Applies | Yes | Yes |
| Plan Pays | 70% | 50% |
| Coverage Codes | DT, SDT, SMDT |
All Other Covered Services
Services Not Otherwise Specified
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Yes |
| Deductible Applies | Yes | Yes |
| Copay Applies | No | No |
| Plan Pays | 70% | 50% |
| Note | This category covers medically necessary services that are not specifically listed in other benefit categories but are covered under the plan |
Preventive Care (ACA-Covered Services)
General Preventive Care
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Not covered |
| Follows USPSTF Recommendations | Yes | - |
| Deductible Applies | No | - |
| Copay Applies | No | - |
| Plan Pays | 100% | - |
| Network Requirement | Must use network provider | - |
| Coverage Codes | AB, AB1, AB2, AB3, AB4, AB5, AB6, AB7, ABCV, ABH, ABNC, ABR, ABX |
Reference: US Preventive Services Task Force recommendations at http://www.uspreventiveservicestaskforce.org/BrowseRec/Index
Routine PSA Test and Prostate Exam
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | Yes | Not covered |
| Deductible Applies | No | - |
| Plan Pays | 100% | - |
| Out-of-Network | Not covered | - |
| Coverage Codes | PS, PSS |
Additional Wellness Benefits (Beyond ACA Requirements)
Note: The sections below detail wellness services beyond those required by the ACA. Most of these are NOT covered as additional wellness benefits under this plan, meaning they follow standard medical benefit rules if covered at all.
Routine Physical Exams (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Codes | HWC, WCB, WCBS, WLB, WLBS | |
| Note | ACA-required preventive exams are covered at 100% in-network; no additional wellness benefit |
Immunizations (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Codes | IMAS, IMM, IMMA, IMMB, IMMG, IMMS, IMSH | |
| Note | ACA-required immunizations are covered at 100% in-network; no additional wellness benefit |
Routine Diagnostic Tests, Labs, X-rays (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Codes | HWL, WLAB, WXL, WXR | |
| Note | ACA-required tests covered at 100% in-network; additional tests follow medical benefit rules |
Routine Mammogram (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Codes | MAM, MAM2, OMAM, OMAS, OMA2, OM2S | |
| Note | ACA-required mammograms covered at 100% in-network; no additional wellness benefit |
Routine Pap Smear/Test and Pelvic Exam (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Codes | PAP, PAPR, PAPS | |
| Note | ACA-required screenings covered at 100% in-network; no additional wellness benefit |
Routine Fecal Blood Culture (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Code | WLB | |
| Note | ACA-required screenings covered at 100% in-network; no additional wellness benefit |
Routine Colonoscopy, Sigmoidoscopy (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Codes | OCOL, OCOS, WLAB, WLB, WXL, WXLS | |
| Note | ACA-required preventive colonoscopies covered at 100% in-network; no additional wellness benefit |
Contraceptive Management (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Codes | BCI, BCIS, BCR, BCRS, BINJ, BINS, CONS, CONT | |
| Note | ACA-required contraceptive coverage applies; no additional wellness benefit |
Routine Hearing Exam (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Code | RHE | |
| Note | No wellness benefit; medical hearing exams covered under medical benefits |
Nutritional Counseling (Non-ACA)
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Additional Coverage Beyond ACA | No | No |
| Coverage Code | WCBS | |
| Note | ACA-required counseling covered at 100% in-network; no additional wellness benefit |
Vision Care
Medical Eye Exams
| Service | Coverage |
|---|---|
| Medical-Related Eye Exams | Covered under medical |
| Glaucoma Testing | Covered under medical |
| Cataracts | Covered under medical |
| Routine Eye Exams | Not covered under medical (separate VSP vendor) |
Separate Vision Vendor
| Detail | Information |
|---|---|
| Vision Vendor | VSP |
| Phone Number | See VSP documentation |
| Routine Eye Refractions | Not covered under medical |
Vision Services Under Medical
| Service | Tier 1 | Tier 2 |
|---|---|---|
| Lenses (Single, Bifocal, Trifocal, Lenticular, Progressive) | Not covered | Not covered |
| Lens Coating | Not covered | Not covered |
| Frames | Not covered | Not covered |
| Contacts | Not covered | Not covered |
| Safety Lenses/Frames | Not covered | Not covered |
| Sunglasses | Not covered | Not covered |
| Lasik/Refractive Surgery | Not covered | Not covered |
| Vision Therapy | Not covered | Not covered |
Dental Services Under Medical
Covered Oral Surgery
| Service | Covered |
|---|---|
| Impacted Teeth Excision | Yes (See comments) |
| Tumors & Cysts of Jaw/Mouth | Yes (requiring pathological exam) |
| Accidental Injury Repair | Yes |
| Jaw Fractures/Dislocations | Yes |
| External Incision & Drainage of Cellulitis | Yes |
| Incision of Sinuses/Salivary Glands | Yes |
| Exostosis Excision | Yes |
| Frenectomy | Yes |
| Gingival/Mucosal Surgery | Yes (to treat gingivitis/periodontitis) |
| Apicoectomy | Yes |
| Root Canal with Apicoectomy | Yes |
| Alveolectomy | Yes (not with routine extraction) |
Other Dental Services
| Service | Tier 1 | Tier 2 |
|---|---|---|
| Dental Implants | No | No |
| Anesthesia/X-ray/Lab for Hospital Dental | Yes | Yes |
| TMJ Treatment | Not covered | Not covered |
Hearing Services
Hearing Aids
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | No | No |
| Coverage Codes | HA, HA2, HARC |
Implantable Hearing Devices
| Device | Coverage |
|---|---|
| Cochlear Implants | Not covered |
| Soundtec | Not covered |
| Coverage Codes | CIRH, COCH |
Routine Hearing Exam
| Benefit Detail | Information |
|---|---|
| Covered as Wellness | No additional coverage beyond ACA requirements |
Infertility Treatment
| Service | Tier 1 | Tier 2 |
|---|---|---|
| Diagnostic Only | Not covered | Not covered |
| Genetic Testing for Infertility | Not covered | Not covered |
| Fertility Tests | Not covered | Not covered |
| Hormone/Therapy Drugs | Not covered | Not covered |
| Artificial Insemination | Not covered | Not covered |
| In Vitro Fertilization | Not covered | Not covered |
| GIFT/ZIFT/Embryo Transfer | Not covered | Not covered |
| Freezing/Storage of Embryos | Not covered | Not covered |
| Surgical Reversal of Sterilization | Not covered | Not covered |
| Coverage Codes | INF, INFS, INFT, INHT, INIT, IVF, IVSF, SINT |
TMJ Treatment
| Benefit Detail | Tier 1 | Tier 2 |
|---|---|---|
| Covered | No | No |
| Coverage Codes | TMJ, TMJO, TMJS |
Prescription Drug Benefits
Plan Overview
| Detail | Information |
|---|---|
| Covered | Yes (Under Drug Plan) |
| Pharmacy Benefit Manager (PBM) | TrueScripts |
| Integrated with Medical OOP | Yes |
| Deductible Applies | Yes |
| Copay Applies | Yes |
| Specialty Drug Waiting Period | 6 months (new to market) |
| Coverage Code | PCS (Invoice only) |
Retail Pharmacy Copays
| Drug Tier | Days Supply | Copay |
|---|---|---|
| Tier 1 | 1-30 days | $15 |
| Tier 1 | 31-90 days | $25 |
| Tier 2 | 1-30 days | $40 |
| Tier 2 | 31-90 days | $90 |
| Tier 3 | 1-30 days | $70 |
| Tier 3 | 31-90 days | $175 |
Specialty Drug Copays
| Specialty Tier | Days Supply | Copay Structure |
|---|---|---|
| Specialty Tier 1 | 1-30 days | $125 |
| Specialty Tier 2 | 1-30 days | 20% up to $550 maximum |
| Specialty Tier 3 | 1-30 days | 20% up to $2,000 maximum |
| Specialty Tier 4 | 1-30 days | 20% (no maximum) |
| Specialty Tier 5 | 1-30 days | 50% (no maximum) |
Specialty Injectable Drugs
| Detail | Information |
|---|---|
| Covered Under Medical Plan | Yes (paid same as other office services) |
| Coverage Code | SPD |
| Note | Medications and supplies related to injectable Rx may be covered under Medical OR Pharmacy, but not both |
Specific Drug Coverage
| Item | Coverage |
|---|---|
| Diabetic Supplies | Yes (Drug Plan) |
| Insulin | Yes (Drug Plan) |
| Growth Hormones | Yes (Medical Plan - Tier 1) |
| Take-Home Medications | Yes (Drug Plan) |
Contraceptive Products
| Product Type | Coverage |
|---|---|
| Patches, Oral Tablets | Yes (Drug Plan) |
| Self-Insertable Vaginal Devices (NuvaRing) | Yes (Drug Plan) |
| Contraceptive Injections (Depo-Provera) | Yes (Medical Plan - Tier 1) |
| IUDs & Implants (Dr. Office) | Yes (Medical Plan - Tier 1) |
REAP Benefits (Ologist Services)
Radiology, Emergency, Anesthesiology, Pathology, Hospitalists
| Scenario | In-Network Benefits Apply? |
|---|---|
| Services at Participating Facility | Yes |
| Emergency Room Physicians | Yes |
| Referred by Participating Physician | Yes |
| Outside Service Area (100+ miles from residence) | Yes |
| Service Unable to be Provided by Network Provider | Yes |
| Emergency Care Out of Area or at Non-Network Hospital | Yes |
Covered Miscellaneous Services
Special Services & Treatments
| Service | Tier 1 | Tier 2 | Notes |
|---|---|---|---|
| Autism Services (per MHPAEA) | Yes | Yes | Includes ABA therapy |
| Applied Behavior Analysis (ABA) | Yes | Yes | Coverage codes: ABA, ABAH |
| Biofeedback | Yes | Yes | Coverage code: BFF |
| Botox (Medically Necessary) | Yes | Yes | Covered through Medical; Code: BOT |
| Breast Reductions (Medically Appropriate) | Yes | Yes | See appropriate benefit section |
| Developmental Delays | Yes | Yes | OT, PT, Speech, Medical charges; Code: DEVD |
| Bunions, Corns, Calluses, Toenails | Yes | Yes | Only if medically necessary |
| Genetic Counseling/Testing | Yes | Yes | Based on medical appropriateness or family history; Code: GEN |
| Gene Therapy | Yes | Yes | Medical and/or Rx charges; Code: GENE |
| Orphan Drugs | Yes | Yes | Medical and/or Rx charges; Code: ORPH |
| Implantable Hearing Devices | No | No | Codes: CIRH, COCH |
| Learning Disability | Yes | Yes | Code: DEVD |
| Enteral/Parenteral Support | Yes | Yes | Tube feeding as sole nutrition source; Code: MMS |
| Oral Nutrition Therapy | Yes | Yes | If medically necessary; Code: MMS |
| Feeding Tubes, Pumps, Products | Yes | Yes | Code: MMS |
| Sleep Disorders | Yes | Yes | If medically appropriate |
| Telemedicine (Patient to Physician) | Yes | Yes | Includes telephone and internet; Codes: TELM, TELS |
| Telemedicine (Physician to Physician) | No | No | Not covered |
| Teladoc (Separate Benefit) | $0 copay | $0 copay | Separate from medical; Codes: TELA, TELB |
| Smoking Cessation Drugs | Yes | Yes | Code: SMK; covered under Rx benefit |
| Wigs (Cancer/Medical Condition) | No | No | Code: WIG |
Excluded Services & Treatments
Not Covered Under This Plan
| Service/Treatment | Coverage |
|---|---|
| Acupuncture | Not covered |
| Alternative/Complementary Treatment | Not covered (holistic, homeopathic, hypnosis) |
| Blood Pressure Cuffs/Monitors | Not covered |
| Marriage Counseling | Not covered |
| Gender Affirming Care | Not covered |
| Hearing Aids | Not covered |
| Orthognathic/Prognathic/Maxillofacial Surgery | Not covered (unless TMJ or reconstructive) |
| Panniculectomy/Abdominoplasty | Not covered |
| Sales Tax, Shipping, Handling | Not covered (except DME) |
| Complications from Non-Covered Service | Not covered |
| Sexual Function Enhancement | Not covered |
| Sexual Function - Diagnostic | Not covered |
| Sexual Function - Non-Surgical Treatment | Not covered |
| Sexual Function - Surgical Treatment | Not covered |
| Sexual Function - Prescription Drugs | Not covered (includes oral medications, penile pumps, erectaid devices) |
| Vision Therapy | Not covered |
| Massage Therapy by Massage Therapist | Not covered (must be by PT/OT/Physician) |
| Infertility Treatment | Not covered |
| TMJ Treatment | Not covered |
| Injuries While Legally Intoxicated | Not covered |
| Illegal Drug Use | Not covered |
Weight Control (Morbid Obesity)
| Service | Coverage |
|---|---|
| Bariatric Surgery | Not covered |
| Gastric/Intestinal Bypass | Not covered |
| Stomach Stapling | Not covered |
| Prescription Weight Loss Medication | Not covered |
| Physician-Supervised Weight Loss Programs | Not covered |
| Diet Supplements | Not covered |
| Coverage Codes | BAR, BARS, OBE |
Eligibility & Enrollment
Employee Eligibility
| Requirement | Details |
|---|---|
| Number of Employees | 174 |
| Standard FMLA | Yes |
| Disability Continuation (Outside FMLA) | No |
| Layoff Continuation | No |
| Leave of Absence (Non-FMLA) | No |
| Full-Time Employees Only | No |
| Part-Time Eligibility | [If applicable, specify requirements] |
Coverage Continuation Rules
| Situation | Allowed | Details |
|---|---|---|
| FMLA Leave | Yes | Standard FMLA rules apply |
| Disability (Non-FMLA) | No | Continuation not allowed |
| Layoff | No | Continuation not allowed |
| Leave of Absence (Non-FMLA) | No | Leave must meet FMLA requirements |
Dependent Eligibility
| Dependent Type | Eligible |
|---|---|
| Spouse | Yes |
| Spouse with Other Coverage Available | Yes |
| Domestic Partners | No |
| Common Law Spouse | No |
| Children | Yes (to age 26) |
| Adopted Children | Yes |
| Foster Children | No |
| Children Under Legal Guardianship | No |
| Grandchildren | No |
Reinstatement of Coverage
- Treated as new hire if terminated
- Waiting period waived if rehired within 30 days
Coordination of Benefits (COB)
COB Rules
| Detail | Policy |
|---|---|
| Primary Determination | Birthday Rule |
| Question Primary Carrier Rule | Yes |
| Medicare Part B Reduction | Yes (if Part A elected but not Part B, plan reduces benefits as if Part B was elected) |
| Same COB for Medicare-Eligible Employees | Yes |
| Medicare Primary Employees (less than 100 EEs) | Special COB rules may apply |
COB Savings Code Options
Purpose: Establishes how the plan will process savings for members with Other Insurance.
| Code | Description | Application |
|---|---|---|
| 0 | Accumulated COB savings are applied toward satisfying the deductible and reducing the copayment on claims (both current COB claim and future claims) until accumulated savings are used up | COB savings accumulate for each plan participant in a "COB bank" in the claimant's name |
| 1 | COB savings are applied toward satisfying the claimant's deductible and reducing the copayment portion of only the current claim | Savings do not carry forward to future claims |
| 2 | Carve Out COB – COB savings not used to satisfy a member's deductible or reduce copayment on current or future claims | Savings accumulate in the plan's name and reduce the plan's liability only |
Plan's COB Savings Code: [To be confirmed by plan administrator]
COB Payment Code Options
Purpose: Determines how COB savings are applied to charges.
| Code | Description | When Used |
|---|---|---|
| 0 | COB Savings are applied to the entire claimant's incurred charges, even if charges are not eligible under the plan | Example: COB savings used to pay for services denied as cosmetic |
| 1 | COB savings are applied only to charges that are eligible under the plan | Most common setting |
| 2 | COB savings are applied only to charges that are eligible under the plan, BUT savings will not be applied toward the annual accumulators | Protects plan accumulators |
| 3 | The COB Savings code is not considered, and savings will not be generated | No COB savings processed |
| 9 | COB processing will be ignored for the group, regardless of any COB amounts that may be entered on the claim | Complete COB bypass |
Plan's COB Payment Code: [To be confirmed by plan administrator]
Covered Providers
Provider Types Covered
| Provider Type | Covered | Specialty Use |
|---|---|---|
| CNM - Certified Nurse Midwife | Yes | Obstetrics |
| Chiropractor | Yes | Musculoskeletal/nervous system |
| Massage Therapist | No | - |
| Licensed Professional Counselor | Yes | Mental health |
| Certified Addiction Counselor | Yes | Substance abuse |
| Psy.D. | Yes | Mental health treatment |
| State Licensed Psychologist | Yes | Mental health treatment |
| MSW - Masters in Social Work | Yes | Mental health treatment |
| State Licensed/Certified Social Worker | Yes | Mental health treatment |
Administrative Details
Timely Filing
| Detail | Information |
|---|---|
| Timely Filing Period | 12 months |
Stop Loss
| Type | Tracking |
|---|---|
| Specific Stop Loss | Tracks to Specific MED/RX |
| Aggregate Stop Loss | Tracks to Aggregate MED/RX |
Important Contact Information
Key Phone Numbers
| Service | Phone Number |
|---|---|
| TPA (90 Degree Benefits) | See plan documentation |
| Hours of Operation | 8:00 AM - 5:00 PM CST |
| CIGNA Precertification | 888-832-0354 |
| Pharmacy (TrueScripts) | See plan documentation |
| Vision (VSP) | See plan documentation |
Notes & Special Instructions
Important Plan Notes
-
Deductible and OOP Cross-Apply: In-network (Tier 1) and out-of-network (Tier 2) deductibles and out-of-pocket maximums DO NOT cross-apply. They are SEPARATE.
-
3-Month Carry Over: Amounts applied in the last 3 months of the plan year carry over to the following year for both Individual and Family deductibles and out-of-pocket maximums.
-
Emergency Services: Emergency room services (both facility and professional) are always paid at Tier 1 rates (70% after deductible), even if received out-of-network. Tier 2 emergency services apply Tier 1 deductible and out-of-pocket maximum.
-
Ambulance Services: Ambulance services in Tier 2 are paid at 70% and apply the Tier 1 deductible and out-of-pocket maximum.
-
Mental Health & Substance Abuse: All mental health and substance abuse benefits are paid the same as any other illness.
-
Preventive Care: ACA preventive services are covered at 100% with no deductible or copay when using in-network providers only. Out-of-network preventive services are not covered.
-
Therapy Visit Maximums:
- Physical Therapy & Occupational Therapy: Combined 36 visits per calendar year
- Speech Therapy: 20 visits per calendar year
-
Chiropractic Maximum: $500 per calendar year
-
Extended Care Maximums:
- Skilled Nursing Facility: 60 days per calendar year
- Home Health Care: 60 visits per calendar year
-
Newborn Enrollment: Newborn dependents must be enrolled on the plan within 31 days.
-
Specialty Drugs: 6-month waiting period for new-to-market specialty drugs.
-
Injectable Medications: May be covered under Medical OR Pharmacy benefits, but not both.
-
REAP Services: Radiology, Emergency Room Physicians, Anesthesiology, Pathology, and Hospitalist services are paid at in-network rates when performed at a participating facility or when the service cannot be provided by a network provider.
Definitions
| Term | Definition |
|---|---|
| Tier 1 | In-network services using CIGNA provider network (PPO Code 3002) |
| Tier 2 | Out-of-network services paid at 130% of Medicare (professional) or 150% of Medicare (facilities) |
| Deductible | The amount you must pay out-of-pocket before the plan begins to pay benefits |
| Coinsurance | The percentage of costs you pay after meeting your deductible |
| Out-of-Pocket Maximum | The maximum amount you pay in a plan year; after this, the plan pays 100% |
| Copay | A fixed amount you pay for certain services |
| UCR | Usual, Customary, and Reasonable charges |
| RBP | Reference-Based Pricing (payment based on percentage of Medicare) |
| REAP | Radiology, Emergency, Anesthesiology, Pathology services |
| DME | Durable Medical Equipment |
| ACA | Affordable Care Act (includes mandated preventive services) |
| USPSTF | United States Preventive Services Task Force |
Frequently Asked Questions
Q: Do my Tier 1 and Tier 2 deductibles combine? A: No. Tier 1 and Tier 2 deductibles are SEPARATE and do not cross-apply.
Q: What happens if I go to the emergency room at a non-network hospital? A: Emergency services are always paid at Tier 1 rates (70% after deductible), even at non-network facilities.
Q: How does the 3-month carry over work? A: Any amounts you pay toward your deductible or out-of-pocket maximum in the last 3 months of the year (October, November, December) will carry over and count toward the next year's deductible and OOP maximum.
Q: Are preventive services covered if I use an out-of-network provider? A: No. ACA preventive services are only covered at 100% when you use in-network (Tier 1) providers.
Q: Do my therapy visits have a limit? A: Yes. Physical therapy and occupational therapy are combined for a maximum of 36 visits per calendar year. Speech therapy has a separate limit of 20 visits per calendar year.
Q: Is massage therapy covered? A: Only when performed by a Physical Therapist, Occupational Therapist, or Physician with a medical diagnosis. Massage therapy by a massage therapist alone is not covered.
Q: What if I need a specialist? A: Specialist office visits have a $60 copay (compared to $30 for primary care) in Tier 1.
Q: Are my prescription drugs covered? A: Yes, through TrueScripts pharmacy benefit manager. Copays vary by drug tier and days supply.
Q: What is Teladoc? A: Teladoc is a telemedicine service available with a $0 consult fee for virtual doctor visits.
Q: How does the plan handle ologist services (radiologists, emergency room physicians, anesthesiologists, pathologists, hospitalists)? A: These services are paid at in-network rates when:
- Performed at a participating facility
- Referred by a participating physician
- Outside service area (100+ miles from residence)
- Unable to be provided by network provider
- Emergency care situation
Q: What if I need a service that requires precertification but don't get it in advance? A: The plan allows retroactive precertification, so services won't automatically be denied. However, it's best to call CIGNA at 888-832-0354 before receiving care that requires precertification.
Plan-Specific Notes & Special Rules
Critical Plan Features
-
Separate Accumulators: Tier 1 and Tier 2 deductibles and out-of-pocket maximums are completely separate. Money spent on Tier 2 services does NOT count toward Tier 1 accumulators and vice versa.
-
3-Month Carry Over Rule: Any amounts paid toward your deductible or out-of-pocket maximum in October, November, or December will carry forward and apply to the next year's accumulators. This applies to both deductibles and out-of-pocket maximums for both individual and family levels.
-
Emergency Service Exception: Emergency room services (both facility and professional) are ALWAYS paid at Tier 1 rates (70% after deductible), even if received at a non-network facility. Emergency room claims apply Tier 1 deductible and out-of-pocket maximum, never Tier 2.
-
Ambulance Service Exception: Ambulance services (ground and air) are paid at 70% and apply Tier 1 deductible and out-of-pocket maximum, even if provided by non-network providers.
-
Preventive Care Network Requirement: ACA preventive services are covered at 100% with no deductible or copay ONLY when using in-network (Tier 1) providers. Using out-of-network providers means preventive services will not be covered at the preventive care level.
-
Mental Health & Substance Abuse Parity: All mental health and substance abuse services are paid the same as any other medical illness - no special limitations or separate maximums apply.
-
Therapy Visit Limits:
- Physical Therapy and Occupational Therapy are COMBINED for a maximum of 36 visits per calendar year
- Speech Therapy has a SEPARATE limit of 20 visits per calendar year
- These limits apply whether services are provided in Tier 1 or Tier 2
-
Chiropractic Annual Maximum: $500 per calendar year maximum benefit, after which services are not covered regardless of tier.
-
Extended Care Limits:
- Skilled Nursing Facility: 60 days per calendar year
- Home Health Care: 60 visits per calendar year
- These limits apply across both tiers combined
-
Newborn Enrollment Deadline: Newborn dependents MUST be enrolled within 31 days of birth. After 31 days, the next open enrollment period must be used unless a qualifying event occurs.
-
Injectable Medications Rule: Medications and supplies related to injectable prescription medications may be covered under Medical OR Pharmacy benefits, but NOT both. Check with the plan administrator before receiving treatment.
-
Specialty Drug Waiting Period: New-to-market specialty drugs have a 6-month waiting period before coverage begins.
-
Diabetic Shoe Benefit: Diabetic shoes are covered up to $500 for 1 pair per calendar year under the Orthotics benefit.
-
Reinstatement After Termination: If you terminate coverage and are rehired within 30 days, your waiting period is waived. If rehired after 30 days, you're treated as a new hire.
-
COB and Medicare: Special COB rules may apply for employees with Medicare if the employer has less than 100 employees. The plan may reduce benefits as if Medicare Part B was elected even if the member only has Part A.
-
Timely Filing: Claims must be submitted within 12 months of the date of service.
-
Appeals Process: 1 level of internal appeal is required before external review to an Independent Review Organization (IRO).
-
Continuity of Care: For members under care for serious illness or pregnancy, network benefits are available for 90 days if the primary care physician leaves the network.
Reference-Based Pricing Details (Tier 2)
When using out-of-network providers (Tier 2):
- Professional services are paid at 130% of Medicare rates
- Facility services are paid at 150% of Medicare rates
- The plan uses the 80th percentile of Usual, Customary, and Reasonable (UCR) charges
- Members may receive balance bills from providers
Copay Application Rules
When copays apply, they are applied "PER PROVIDER PER DAY" which means:
- If you see multiple providers in one day, you pay a copay for each provider
- If you see the same provider multiple times in one day, you typically pay only one copay
- Copays for Primary Care Physicians (PCP): $30
- Copays for Specialists: $60
- Urgent Care copay: $60
Allowable Providers
The plan covers services from:
- Medical Doctors (MD) and Doctors of Osteopathy (DO)
- Certified Nurse Midwives (CNM) - within scope of license
- Chiropractors - for covered chiropractic services only
- Licensed Professional Counselors - for mental health treatment
- Certified Addiction Counselors - for substance abuse treatment
- Psychologists (Psy.D., Ph.D.) - for mental health treatment
- Licensed/Certified Social Workers (MSW, LCSW) - for mental health treatment
- Physical Therapists, Occupational Therapists - for therapy services
- Physicians providing massage therapy services - massage therapists alone are NOT covered
Not Covered by This Plan
These services are explicitly NOT covered under any circumstances:
- Acupuncture
- Alternative/complementary medicine (holistic, homeopathic, hypnosis)
- Marriage counseling
- Gender affirming care
- Hearing aids and implantable hearing devices (cochlear implants)
- Infertility treatment (diagnostic or treatment)
- TMJ treatment (all types)
- Orthognathic/prognathic/maxillofacial surgery (unless part of TMJ or reconstructive surgery)
- Panniculectomy/abdominoplasty (cosmetic abdomen surgery)
- Sales tax, shipping, and handling (except for DME)
- Complications arising from non-covered services
- Sexual function enhancement (all types: diagnostic, non-surgical, surgical, medications, devices)
- Vision therapy
- Massage therapy by massage therapists (must be provided by PT/OT/Physician)
- Weight control/morbid obesity treatment (bariatric surgery, gastric bypass, etc.)
- Services related to injuries incurred while legally intoxicated
- Services related to illegal drug use
- Blood pressure cuffs and monitors (for home use)
- Wigs (even for cancer treatment)
Frequently Asked Questions
Document Version Control
| Detail | Information |
|---|---|
| Document Date | December 26, 2025 |
| Effective Date | January 1, 2026 |
| Plan Type | 2-Tier Network Plan |
| Form Template Last Updated | January 30, 2019 |
| Form Completed By | Susan Green |
| Title | Plan Build |
| Date Completed | 12/26/2025 |
| Final Approval Status | Approved by (Date): [Pending Customer Signature] |
Customer Approval Section
Important Note: Customer approval of this installation document is of critical importance. This information is used to ensure benefits are quoted correctly and must accurately reflect the plan document.
Any changes requested after approval of this document or after the effective date of the plan will need to be submitted so benefits are not quoted incorrectly.
Customer Signature Required: Electronic signature accepted
Date: [Pending]
Customer Comments: [None at time of document creation]
Plan Modifications Process
If modifications are needed after initial approval, they must be submitted through the formal Plan Modifications process:
- Group Name and Effective Date must be specified
- Group Number must be included
- All modifications must be detailed in writing
- Completed by authorized 90 Degree Benefits staff
- Customer approval required via signature
- Any further changes after modification approval require new submission
CIGNA Pre-Certification List
Note: A separate CIGNA Pre-Certification List document exists that details all services requiring pre-certification. This list should be referenced for complete pre-certification requirements.
Services requiring precertification must be called into CIGNA at 888-832-0354.
This knowledge base article is for informational purposes only and is based on the Install Plan Document dated 12/26/2025. For official plan documentation or questions about specific coverage, please contact 90 Degree Benefits during business hours (8:00 AM - 5:00 PM CST) or refer to the complete plan documents.
Customer approval is pending and required for this plan to become official. Electronic signatures are accepted.